Frequently Asked Questions

An IDP is a booklet that translates the information on your driver's license into several languages. It helps police, authorities and car rental companies abroad understand your license. It does not replace your license — you must always carry both together.

Your permit is issued and shipped by . Online IDP Express is an independent authorized agent: we help you prepare your application, check your documents and submit your order to the issuer.

No. We are a private company and not connected to any government. In some countries you can also get an IDP from a national authority or automobile club.

Anyone aged 18 or over with a valid, full driver's license. Learner or provisional licenses are not accepted.

A photo of yourself, both sides of your driver's license, your passport or national ID (cédula) and its number, and your signature. Photos taken with your phone are fine. See How It Works for tips.

Stand in front of a plain, light-colored wall in good daylight. Look straight at the camera with a neutral expression. No sunglasses, hats or filters. Your head and shoulders should be visible.

Not at all — that is exactly what an International Driving Permit is for.

You choose: 1, 2 or 3 years from the date of issue. It is only valid while your own driver's license is valid, and only when you carry both together.

Not always. Some countries follow rules that recognise an IDP for one year only, whatever the printed validity. If you travel often to many places, the longer plans are good value, but always check your destination's rules.

Once your payment is confirmed and your documents are correct, we normally submit your order to the issuer within 1 business day. You receive a digital PDF copy by email within 3 business days. The printed permit then arrives in about with standard shipping, or about with express shipping.

Yes. Within 3 business days after your order is confirmed, we email you a PDF copy of your International Driving Permit. The printed booklet arrives by post.

We ship to most countries in the world. If you're unsure about yours, send us a message before ordering.

Use the Track order page with your order number and email. When your shipment has a tracking number, we also send it to you.

Choose express shipping and contact us on WhatsApp with your travel date so we can tell you if it's realistic. Remember you also receive a digital copy within 3 business days.

After you send your application, you'll see your order number, your total and how to pay. All prices are in US dollars; your bank may convert them to your currency.

Please contact us on WhatsApp or by email with your order number, and we'll look at your case.

Contact us right away by WhatsApp or email with your order number. If your order hasn't been submitted to the issuer yet, we can correct it for free.

Your documents are sent over an encrypted connection and kept in a private storage area that only we can access. We only share them with the issuer to produce your permit. Your documents are deleted days after your order is complete. Read our Privacy Policy.

The issuer needs them to identify you and to print your International Driving Permit — your photo and signature appear on it, just like on a passport.